Privacy Policy & Terms and Conditions

Last updated: 20/11/25

1. Introduction

Life Science AI Pty Ltd (“Life Science AI”, “we”, “us”, “our”) is committed to protecting the privacy of individuals who visit our website, engage with our services, or interact with us in any way. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or providing your personal information to us, you agree to the terms of this Privacy Policy.

2. General Information Collected From Website Visitors

We collect general, non-identifiable information about all visitors to our website, including pages visited, frequency and duration of visits, services viewed, and general usage patterns. This information is collected anonymously and in aggregate to improve our website and services.

3. Personal Information We Collect

We may collect personal information such as your name, address, email address, contact number, professional details, service interests, and information submitted through our forms.

Additional information may be collected for employment or contractor purposes, including resumes, qualifications, assessments, reference checks, memberships, background checks, or payroll data.

Sensitive information may also be collected with your explicit consent.

4. How We Collect Your Personal Information

We may collect information through online forms, surveys, emails, phone calls, job portals, website interactions, reference checks, public sources, professional platforms, and background checks. Where practical, we collect information directly from you.

5. How We Use Your Personal Information

We use your information to deliver services, respond to enquiries, personalise programs, assess suitability for roles, verify qualifications, manage complaints, meet legal obligations, and communicate with you.

With your consent, we may send newsletters, event invitations, updates, and promotional material. You may unsubscribe at any time.

6. Disclosure to Third Parties

We may disclose information to service providers, cloud hosting partners, assessment bodies, verification agencies, insurance bodies, professional regulators, and law enforcement when required.

We do not sell or rent personal information.

7. Cross-Border Disclosure

Some cloud or technology providers may store information overseas. By providing your information, you consent to this. If you do not want your information processed overseas, please notify us in writing.

8. How We Store & Protect Information

We store information securely using encrypted systems, secure servers, restricted-access databases, and locked physical records. While we take strong precautions, no system is guaranteed 100% secure.

9. Accessing or Updating Your Personal Information

To request access or correction of your personal information, contact:

The Privacy Officer

Life Science AI Pty Ltd

Level 1, 9 The Esplanade

Perth WA 6000

Email: connect@lifescienceai.com.au

10. Keeping Your Information Up to Date

You may request updates at any time. We may also ask you periodically to confirm accuracy.

11. Security of Personal Information

We apply industry-standard security measures and restrict access to authorised personnel only. However, absolute security cannot be guaranteed.

12. Complaints Process

If you believe we have breached privacy laws, contact our Privacy Officer. If unresolved, you may contact the OAIC:

GPO Box 5218, Sydney NSW 2001

Phone: 1300 363 992

Email: enquiries@oaic.gov.au

13. Feedback

Feedback collected may be used to improve services. Anonymised testimonials may be used for marketing with your consent.

14. Changes to This Policy

We may update this policy at any time. Updates will be posted on our website.

15. Disclaimer

We aim to provide accurate information but cannot guarantee completeness or timeliness. We are not responsible for third-party website content or privacy practices.

16. Terms and Conditions of Website Use

By using our website, you agree to use it lawfully, avoid unauthorised access, and not reproduce content without permission. All materials are the intellectual property of Life Science AI Pty Ltd.